Order Processing Time
All orders will be processed within 2-5 business days. No orders will be shipped or delivered on weekends or holidays.
During peak order periods, shipping may be delayed by a few days. Please allow additional shipping days for order delivery. If there is a significant delay in shipping your order, you will be contacted via email.
Shipping Confirmation & Order Tracking
After your order has been shipped, you will receive a shipment confirmation email with a tracking number. The tracking number will be valid within 24 hours. Our packages are shipped via overseas warehouses. The expected delivery time is 5-10 business days.
The shipping cost of the 2000W Power Station will be charged at the following rates:
|2000W Power Station||Shipping Cost|
|The Lower 48 States||Free Shipping|
|Alaska & Hawaii||$320|
The shipping cost of the refractometer air/pro/ultimate shipping costs will be charged at the following rates:
|Refractometer Air/Pro/Ultimate||Shipping Cost|
|United States||Free Shipping|
|Bosnia and Herzegovina/Bulgaria/Greece/Romania||$19|
fjdretail.com is not responsible for damage to or loss of packages during shipping. If you receive a damaged product or a missing package, please contact us within 15 days at [email protected] For details, please refer to our Return & Refund Policy.
Customs, Duties, and Taxes
When you place an order with fjdretail.com, each order will incur additional charges depending on your delivery country.
For example, orders from the United States will incur consumption tax, orders from Europe will incur additional VAT, and all customs taxes on orders are borne by the seller.
European VAT Rate List:
|Country||VAT Rate (%)|
US Region Consumption Tax Rate List:
|State||Consumption Tax Rate(%)|
Shipping Area Limited
We currently do not ship to countries outside of the United States and Europe, please check our website for information, we will notify you when payment and shipping are open to other countries.